Shelter is a UK-based charity that has been in operation for decades, advocating for and supporting people facing homelessness and poor housing conditions.

What It Does:

Shelter's primary focus is on housing and homelessness issues. They work at both the grassroots and policy levels to bring about change. The charity aims to help people find and keep a home, and to campaign for affordable, safe, and decent housing for everyone.

Who It Is For:

Shelter primarily serves individuals and families facing homelessness, those at risk of becoming homeless, and anyone living in inadequate or insecure housing. Their assistance is available to anyone in these circumstances, regardless of background or circumstances.

• Advice and Support: Shelter provides free, expert advice on housing issues through its helpline, online resources, and face-to-face services. This can cover subjects such as eviction, rent arrears, repairs, and more.
• Legal Support: For those facing more complex housing issues, Shelter can provide legal advice and representation. This could be in relation to eviction proceedings, disrepair claims, or other housing-related legal matters.
• Campaigning: Shelter is a prominent advocate for housing rights in the UK. They lobby the government, conduct research, and run public campaigns to raise awareness and bring about policy changes that improve housing conditions and tackle homelessness.
• Support Services: Beyond immediate housing advice, Shelter also runs projects and services that address the underlying causes of homelessness, like mental health or addiction issues, and that help people get back on their feet.
• Education: The charity provides training and resources for professionals working in housing and related fields, ensuring they have the skills and knowledge to effectively assist those in need.
• Resource Sharing: Shelter's website offers a plethora of resources, from guides on tenant rights to advice on dealing with mortgage arrears.

Throughout its existence, Shelter has been a vital lifeline for countless individuals and families. By providing immediate help to those in need and by campaigning for broader change, Shelter aims to reduce homelessness and ensure that everyone has a safe, secure, and affordable place to call home.

Downloadable Advice

Housing Options for Older People

A comprehensive guide exploring different housing options suitable for older people, including staying at home with adaptations and support, moving in with family, buying or renting elsewhere, and moving to specialist housing such as sheltered housing or care homes.

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Social Housing: What It Is and How to Get It

This guide explains what social housing is, how to apply for it through councils and housing associations, and outlines tenants' rights. It covers eligibility criteria, priority allocations, the application process, and waiting lists for older adults seeking affordable housing.

Download PDF