If something serious happens - a big fire, flooding, a gas leak, or anything where people might be at risk - it helps to know who does what, and where you can get the most reliable updates. Stafford Borough Council has a handy page that pulls together what to do if you are caught up in an emergency, plus where to find official information.

First things first - are you in immediate danger?

If life is at risk or a crime is happening right now, call 999. If it is urgent but not an emergency, call 101 for the police. For health advice when it is not life-threatening, NHS 111 is usually the right starting point.

• Danger to life or serious incident: 999
• Non-emergency police: 101
• Health advice (non-emergency): 111

Stafford Borough Council: what to check and when

For local guidance on what to do during an emergency, and the right routes for updates, start here on the council website:

https://www.staffordbc.gov.uk/if-you-are-involved-emergency

It is particularly useful if you are unsure whether an issue is something the emergency services handle, or whether it is more about local support, information, and recovery.

Getting trusted local updates (and avoiding rumours)

In fast-moving situations, social media can be a muddle. For dependable information, stick to official sources where possible:

• Stafford Borough Council: https://www.staffordbc.gov.uk/
• Staffordshire County Council: https://www.staffordshire.gov.uk/
• Gnosall Parish Council: https://gnosallparishcouncil.gov.uk/
• GOV.UK (for national advice and services): https://www.gov.uk/

A quick, practical checklist for households in Gnosall

Most emergencies are easier to deal with if you have a few basics sorted in advance. Nothing fancy - just the boring stuff that saves time when you are stressed.

• Save key numbers in your phone (999, 101, 111) and write them down somewhere obvious
• Know how to turn off your water and electricity at home, and where your gas shut-off is
• Keep a small torch, spare batteries, and a charged power bank handy
• Check on neighbours who might need extra help, especially during severe weather

Downloadable Advice

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Support for British Nationals Abroad: A Guide

A comprehensive guide from the UK Foreign & Commonwealth Office outlining the consular services and support available to British nationals living or travelling overseas, including assistance during crises, emergencies, and when problems arise abroad.

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