If you live in Gnosall and you are trying to work out who does what in health and social care, you are not alone. A lot of the confusion comes from the fact that different services are run by different organisations. The good news is there is a sensible place to start, and a few quick checks can save you time.

Who does what (in plain English)

In our area, most day-to-day health and care services are not run by Stafford Borough Council. Adult social care and childrens services are generally handled by Staffordshire County Council, while NHS services (GPs, hospitals, urgent care) are run by the NHS. Stafford Borough Council still has an important role, especially around public health related support, signposting, and local services.

For the borough councils overview, start here: https://www.staffordbc.gov.uk/health-and-social-care

Where to start if you need help

• If someone needs care at home, support with daily living, or a carers assessment - start with Staffordshire County Council.
• If it is a medical issue (symptoms, medication, treatment) - contact your GP practice or use NHS 111.
• If you are not sure which door to knock on - Stafford Borough Councils health and social care page is a good signposting hub.

Useful official starting points:

• Stafford Borough Council - Health and Social Care
• Staffordshire County Council - Health and social care
• NHS - when to use 111

Practical steps before you pick up the phone

A little prep makes any call or online form easier. Try to have:

• The persons NHS number if you have it (not essential, but handy).
• A short list of what support is needed (washing, dressing, meals, getting out, safety at home).
• Any recent hospital letters or medication list.
• Details of any unpaid carer and what they are struggling with.

If you need local community pointers

For very local updates, community notices and parish-level information, it can be worth checking Gnosall Parish Council too:

• Gnosall Parish Council

And if you feel stuck between services, go back to Stafford Borough Councils page and follow the official links from there: https://www.staffordbc.gov.uk/health-and-social-care